Kindred Beacon Support

Need help with Kindred Beacon, have a question about a feature, or want to report a problem — including abuse or objectionable content from a trusted contact? Email us and we'll get back to you:

support.kindredbeacon@gmail.com

Common questions

• Managing or cancelling a subscription — open the app, go to Settings → Kindred Beacon Plus → Manage Subscription, or in iOS Settings → your name → Subscriptions. Subscriptions are billed and managed entirely through Apple; we can't process cancellations or refunds directly.
• Restoring a purchase on a new device — use the Restore Purchases button on the subscription screen.
• Deleting your account and data — available at any time from Safety Settings in the app.
• Reporting abuse or a safety concern — you can report and remove an objectionable message directly from a trip's chat (this also revokes that contact's link access), or email us at the address above. We review reports within 24 hours.

Legal information: Terms of Service (EULA) · Privacy Policy

Kindred Beacon is a personal safety and location-sharing tool. It cannot guarantee your safety, prevent emergencies, ensure that alerts will be delivered, or ensure that trusted contacts or emergency services will respond. In an emergency, contact local emergency services when it is safe to do so.